Certified Professional in Talent Development (CPTD) Practice Exam 2025 – All-In-One Guide to Master Your Certification!

The Ability Model of Emotional Intelligence emphasizes problem-solving through understanding and reasoning with emotions. This model, primarily developed by researchers like Mayer and Salovey, positions emotional intelligence not merely as a set of traits or competencies but as an ability to utilize emotions to facilitate cognitive processes and problem-solving.

Individuals who are proficient in this model can perceive emotions accurately, understand the emotional information, and use that knowledge to think critically and navigate social situations effectively. This involves skills such as managing emotions in oneself and others, discerning emotional feedback, and leveraging emotions to achieve goals or foster effective communication.

The other choices address aspects of emotional intelligence but do not capture the essence of the Ability Model as effectively. While traits and personality do play a role in emotional intelligence, the Ability Model specifically focuses on how individuals can use emotional understanding to solve problems, rather than just traits or competencies.